HHAS has previously run a project to research what improvements can be made to the service received by people with hearing loss from the Black and Minority Ethnic (BME) community and British Sign Language (BSL) users (from all racial backgrounds) in Hertfordshire.
The project, which was run by Manjeet Cross, was particularly focused on the service that BSL and BME users receive from NHS Audiology departments and local authorities.
She also looked at services provided by voluntary sector organisations, such as Deaf clubs.
Manjeet conducted various surveys and first-hand interviews to learn more about people's experience of hearing loss and the service they have received.
At the end of the project, Manjeet looked at how some of the issues faced by BME and BSL users could be addressed. The funding for this project ended in September 2012, and was kindly provided by the Lloyds TSB Foundation for England and Wales.